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22 Counseling and support services
Living Guide Top
English Top
1 Residence management system
2 The Family registry system
3 Seal Registrations
4 Housing
5 Water, Gas, Electricity & Telephone Services
6 Disposal of Garbage
7 Post Office and Delivery Company Services
8 Banks
9 Traffic
10 Taxation
11 Employment
12 National Health Insurance
13 National Pension Plan
14 Neighborhood Association
15 Disaster Prevention, Fire & Medical Emergencies
16 Traffic Accidents
17 Childcare
18 Welfare
19 Health checkups for adults
20 Educations
21 Medical Information
22 Counseling and support services
Information of facilities
23 City/Town Halls and related facilities
24 School & Educational Institutions
25 Other public facilities
26 Refuge (Shelter)
27 Medical Institutions


Information and advisory services are available at counter windows in the city or town hall. If you have any problem in everyday life or you need practical information, you can ask or consult at the window.

Japanese Chinese Korean English Portuguese Tagalog Vietnamese

22-1 Health Counseling

(1) Health counseling

Health counseling on lifestyle disease such as high blood pressure, diabetes, etc. is available in the city or town.

[Inquiry]
  • Fujimi-shi Kenkou Zoshin Center : tel.049-252-3771
  • Fujimino-shi Hoken Center Kenko Yobo kakari :
    tel.049-262-9040
  • Miyoshi-machi Kenkou Zoushin-ka Kenko Suishin tanto :
    tel.049-258-0019

(2) Consultation of mental health

In each city and town, consultation of mental health is available.

[Inquiry]
  • Fujimi-shi Shougai Fukushi-ka : tel.049-251-2711
  • Fujimino-shi Hoken Center Chiiki Kenkou Shien-kakari :
    tel.049-293-9045
  • Miyoshi-machi Kodomo Shien-ka, Boshi Hoken-tanto :
    tel.049-258-0019

(3) AIDS test with same day result (appointment req'rd)

Aids test is available at regular intervals. Please contact Asaka Hokenjyo in detail.
  • Asaka Hokenjyo : tel.048-461-0468
    The fourth Thursday 9:00〜10:00
Japanese Chinese Korean English Portuguese Tagalog Vietnamese

22-2 Childcare Counseling
City or town hall offers counseling, schooling, and support for independence to mothers who are anxious about pregnancy, childbirth, and or childcare.

[Inquiry]
  • Fujimi-shi Kodomo Mirai Ouen Center Boshi Hoken No1・2Group : tel.049-252-3774
  • Fujimino-shi Hoken Center Chi iki Kenkou Shien-kakari : tel.049-293-9045
  • Miyoshi-machi Kenkou Zoushin-ka Boshi Hoken-tanto : tel.049-258-0019

(1) Childcare counseling

Counseling on childcare, growth and developement of preschool children is available.

[Inquiry]
Fujimi-shi
  • Fujimi Shiritsu Kosodate Shien Center 「Pippi」 : tel.049-251-3005
Fujimino-shi
  • Fujimino Shiritsu Uenodai Kosodate Shien Center : tel.049-256-8623
  • Fujimino Shiritsu Oi Kosodate Shien Center : tel.049-263-4062
  • Fujimino Shiritsu Kasumigaoka Kosodate Shien Center : tel.049-269-4252
  • Fujimino Shiritsu Kosodate Fureai Hiroba (Shimin Service Center 1F) : tel.049-261-0611
  • Kazenosato Kosodate Shien Center (Fujimino-shi ) : tel.049-263-8388
  • Tsurugaoka Smaile Hoikuen Kosodate Shien Center (Fujimino-shi) : tel.049-265-5123
  • Fujimino Doronko Hoikuen Chikin Egg (Fujimino-shi) : tel.049-257-4162
  • Fujimino Kapira Hoikuen Kosodate Shien Center(Fujimino-shi) :
    tel.049-256-9091
Miyoshimachi
  • Miyoshi-chouritsu Kosodate Shien Center : tel.049-258-5106
  • Kuwanomi Miyoshi Hoikuen Kosodate Shien Center : tel.049-257-1051
  • Miyoshi Genki Hikuen Kosodate Shien Center : tel.049-257-1101
  • KosuzuYouchien Kosodate Shien Center : tel..070-3551-8637

(2) Counseling on speech impediment

Counseling on speech of baby such as delay in speech, Impediment of utterance or voice is available by speech therapist.

[Inquiry]
  • Fujimi-shi Shougai Fukushi-ka : tel.049-252-7106

(3) Counseling on children with special needs

Doctors provide consultation for children with disabilities, developmental delays, language delays, and emotional disabilities, as well as for their guardians.

[Inquiry]
  • Fujimino-shiritsu Jidou Hattatsu・Hattatsu Shien-center : tel.049-293-7874
  • Fujimi-shi Shougai Fukushi-ka : tel.049-252-7106

(4) Counseling on fostering

Counseling is available on fostering of children who cannot be nurtured by parents for death, divorce, diseases, or abandon. If required, request child advisory board to take child in a protection facility.

[Inquiry]
  • Fujimi-shi Kodomo Mirai Ouen Center Kodomo Soudan-Shien Group : tel.049-252-3773
  • Fujimino-shi Kosodate Shien-ka Kodomo Fukushi-kakari : tel. 049-262-9034
  • Miyoshi-machi Kodomo Shien-ka Jidou Fukushi-tanto : tel. 049-258-0019

(5) General counseling about children

Have you ever been anxious about your child or had nowhere to consult about raising children? Come to Kodomo Mirai Ouen Center at first. Any kind of counseling is accepted. Expert staff will talk with you and thing about what kind of support we can do for you.

[Inquiry]
  • Fujimi-shi Kodomo Mirai Ouen Center Kodomo Soudan・Shien Group : tel.049-252-3773
  • Miyoshi-machi Kodomo Katei Sougou Shien Kyoten : tel.049-258-0019
  • Fujimino-shi Katei Jido Soudan-shitsu : tel. 049-262-9034
Japanese Chinese Korean English Portuguese Tagalog Vietnamese

22-3 Education Counseling

(1) Advice on education (truant, misbehavior, abuse, childcare, education, etc.)

Counseling and advice on children's education are offered to the children and their guardians living in the two cities and one town. Each city or town provides several kinds of counseling in different way. You are advised to ask city or town office where you live.

Fujimi-shi provides the following (A)〜(G) counseling and advice.

(A) Advice in general
Counseling and advice on children's education such as playing truant, misbehavior, abuse, and other problems are offered

(B) Speech counseling and training
Counseling and training for speech delay, pronunciation or hearing impediment are available by a medical specialist or speech language hearing therapist.

(C) Psychological counseling
Counseling on psychologically-based distress is available by certified clinical psychologist

(D) Counseling on school enrollment
Counseling on school enrollment of children with fear of development delay is available.

(E) Counseling on special needs education
Special needs tutors provide counseling services for children with development disorders.

(F) Educational Support Center "Asunaro"
This is a classroom to support the independence of students who have been absent for a long period of time.

(G) Collaborative education consultation with medical institutions
Consultation by a physician is provided for children with mental illness and those who need support in emotional and developmental matters.

(2) Counseling method

(A) Telephone counseling
Counseling by telephone is available

(B) Local office or Visit counseling
If you cannot come to city hall, counseling at public hall or other facility nearby is available. An appointment by phone in advance is required.

(C) Counseling interview
Counseling at office is available. An appointment by phone in advance is required.

(D) Counseling through email
Counseling through email is available.

(3) Counseling window (Visiting the counter or call)

(A) Fujimi-shi Education Advisory Center (visit, telephone consultation, visit consultation)
  • 1317, Kami Nanbata, Fujim-ishi, Fujimi Tokubetsushien School 3F
  • Tel.049-253-5313, fax.049-253-5101
  • 9:00-17:00 on Monday through Friday (excluding national holidays)
  • 9:00-12:00 on Saturday (only by phone, excluding national holidays)
(B) Fujimino-shi Educational Counseling Office (in person or by phone)
  • Uenodai Gymnasium Administration 2F, 1-1-3, Fukuoka, Fujimino-shi
  • Tel.049-266-1113
  • Monday-Friday (except holidays and national holidays): 10:00-17:00
(C) Miyoshi-machi Education Advisory Center (in person, by phone or by Email)
  • Iruma-gun Miyoshi-machi Fujikubo 1100-1
  • Tel.049-274-1023
  • 9:30-16:30 on Monday through Friday (excluding national holidays)
  • Return email of counseling by email may take about 7 days after reception (excluding national holidays).
Japanese Chinese Korean English Portuguese Tagalog Vietnamese

22-4 Other counseling and advice

(1)Foreign General Consultation Center, Saitama

Life consultation by telephone in foreign languages. You can also have labor consultation, immigration consultation on immigration and residence procedures, legal consultation, and welfare consultation. (For an expert consultation, please make an appointment by phone.)

If you do not understand Japanese at a municipal office or a hospital, you can get an interpreter over the phone.
  • Reception hours: Monday to Friday 9:00 to 16:00 (Excluding holidays, December 29 to January 3)
  • Supporting languages: English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepali, plain Japanese
  • Tel : 048-833-3296
  • Fax : 048-833-3600
  • E-mail : sodan@sia1.jp
  • Address : 5-6-5 Kitaurawa, Urawa-ku, Saitama-shi, Saitama Prefecture Urawa Joint Government Building 3F, in the Saitama International Association
  • 10 minutes walk from JR Keihin Tohoku Line Kita Urawa Station (West Exit)

(2) Foreign resident advisory center

NPO Corporation Fujimino International Cultural Exchange Center (FICEC)
  • Place : 5-4-25, Kamifukuoka, Fujimino-shi
  • Day & Time : Monday -Saturday 10:00 - 16:00
  • Sunday 13:00-16:00
  • Phone : tel.049-269-6450
Fujimi-shi (by appointment)
  • Day & Time : every Thursday (except National holidays and Dec.29th 〜Jan.3rd) 13:00〜16:00
  • Place : No.3 Sodanshitsu, City hall 2F
  • Counselor : staff of Fujimino International Cultural Exchange Center

(3) Counseling and advice on administration

Advice and information on administrative services by government, prefecture and city are available in city or town hall.

Fujimino-shi (an appointment in advance)
  • Day & Time : every first Wednesday (excluding holidays and New Year's holidays) 10:00〜12:00
  • Place : Shiminsogosodanshitsu, City hall Main office 2F
  • Counselors : Administration advisers
Miyoshi-machi
  • Day & Time : Third Thursday of even numbered month (next Thursday, if it falls on natiional holiday) 13:15 〜16:30
  • Place : Jyumin sodanshitsu, Town hall 1F
  • Counselors : Administration advisers

(4) Counseling on human rights

Consultation for human rights such as harassment, defamation, invasion of privacy, etc. are available.

Fujimino-shi ( an appointment in advance)
  • Day & Time : every first Tuesday (excluding holidays and New Year's holidays) , 13:00〜 15 : 00
  • Place : Shiminsogosodanshitsu, City hall Main office 2F
  • Counselors : Human rights protection commissioner
Miyoshi-machi (an appointment in advance)
  • Day & Time : first and third Thursday (if the day falls on national holiday, it moves next week) 13: 15〜16:30
  • Place : Jyumin sodanshitsu, Town hall 1F
  • Counselors : Human rights protection commissioner

(5) Consultation for citizens

Counseling and advice on neighborhood problems, domestic violence, noise, bad smelling, human rights, administration and so on are available.

Fujimi-shi
  • Day & Time : every Thursday (except holiday and national holidays) 9:00〜12:00
  • Place : No.3 Sodanshitsu, Fujimi-shi City hall 2F
  • Counselors : Administration adviser and Human rights protection commissioner

(6) Legal Advice

If you need lawyer's advice on legal problems, come to the office in person.

Fujimi-shi (an appointment in advance)
Consultation is 30minutes per person.

(Legal advice by lawyers)
  • Day & Time : every Wednesday and Friday 13:15〜16:15
  • Place : No.3 counseling room of city hall 2F
  • Adviser : lawyers
(Legal counseling by judicial scrivener)
  • Day & Time : every first & third Tues.(except holiday and national holidays.) 10:00〜12:00
  • Place : No.3 Sodanshitsu City hall 2F
  • Adviser : judicial scrivener
Fujimino-shi (an appointment in advance)
(Legal advice by lawyers)
  • Day, Time and Place 1 : every Monday (excluding holidays and New Year's holidays) , 13:30 〜16:30 at Shiminsodan corner "Oasis", Ohi-sogoshisho
  • Day, Time and Place 2 : every Thursday , 13:30 〜16:30 at Shiminsogosodanshitsu, City hall Main office 2F
  • Adviser : lawyers
(Legal counseling by judicial scrivener)
  • Day, Time and Place 1 : every first, third and fifth Friday (excluding holidays and New Year's holidays) 9:30〜11:30 at Shiminsogosodanshitsu, City hall Main office 2F
  • Day, Time and Place 2 : every second and fourth Friday (except holiday and national holidays) at Shiminsodan corner "Oasis", Ohi sogoshisho
  • Consultant : judicial scrivener
Miyoshi- machi (an appointment in advance)
(Legal advice by lawyers)
  • Day & Time : first and third Thursday (if the day falls on national holiday, it moves next week)13:15〜16:30
  • Place : Jyumin sodanshitsu, Town hall 1F
  • Consultants : Lawyers
(Legal counseling by judicial scrivener)
  • Day & Time : third Tuesday (if the day falls on national holiday, it moves next week)13:15〜16:30
  • Place : Jyumin sodanshitsu, Town hall 1F
  • Consultant : judicial scrivener

(7) Advice on taxation (an appointment in advance)

Advice on succession or donation, income tax, and other taxation problems is available.

Fujimi-shi (by appointment)
  • Day & Time : every fourth Tuesday (except holiday and national holidays)13:00〜16:00
    Place : No.3 Sodanshitsu, City hall 2F
  • Consultants : licensed tax accountant
  • * Consultation time is 30 minutes per person.
Fujimino-shi (Tax consultation by licensed tax accountant)
  • Day, Time and Place 1 : every first and second Wednesday (excluding holidays and New Year's holidays) 10:00〜12:00, 13:00〜15:00 at Shiminsogosodanshitsu, City hall Main office 2F
  • Day, Time and Place 2 : every third Wednesday10:00〜12:00, 13:00〜15:00 at Shiminsodan corner "Oasis", Ohi sogoshisho
  • Consultants : licensed tax accountant

(8) Advice on housing ent in advice

Consultation and advice are available for house expansion, remolding, repairing, earthquake-proof or elderly housing.

Fujimi-shi
  • Day & Time : every secondTuesday (except holiday and national holidays) 13:00〜16:00
  • Place : No.3 Sodanshitsu, City hall 2F
  • Counsaltants : Specialists of builders association

(9) Counseling and advice for women (an appointment in advance)

Please contact us if you have any problems, which you can't talk to anyone else. Well-experienced psychological counselors will advise you on the problems such as human relations in your family or at workplace, livelihood, physical and mental health, etc.

Fujimi-shi
  • Day & Time : first and third Tuesday (if the day falls on a national holiday, it changes to other day) 13:00〜17:00
  • Place : No.3 Sodanshitsu, City hall 2F
  • Consultation is about 50minutes per person.
  • Counselor : psychological counselor
Fujimino-shi
Female consultation (reservation required)
  • Consultation days: Every Monday, Tuesday, Thursday, Friday (Only 1st, 3rd, and 5th for Friday)10:00 〜12:00, 13:00 〜16:00
  • Consultation duration is 50 minutes per one person.
  • Place : Shimin Soudan-shitsu, 2nd floor of the city hall
  • Consultant : Psychological counselor ,Social worker, and others.
Miyoshi-machi
  • Date of consultation : Every second and fourth Friday (change to other day, if day falls on a national holiday) 11:00-15: 30
  • Consultation is about 50 minutes per person.
  • Place : Civil counseling room at 1st floor of the office

(10) DV Counseling

Counseling on harm or trouble by physical and emotional violence is available by experienced female staffs. We are fully committed to protecting the confidentiality of the information provided by you.

* DV (domestic violence) means violence by one partner against another partner in an intimate relationship such as marriage, cohabitation, dating or within the family.

Fujimi-shi
  • Day & Time : every first〜fourth Monday (change to other day, if day falls on a national holiday) 9:00〜12:00
  • Place : No.3 Sodanshitsu, City hall 2F

  • Consultant : Staff of NPO
Fujimino-shi
Female consultation (reservation required)
  • Consultation days: Every Monday, Tuesday, Thursday, Friday (Only 1st, 3rd, and 5th for Friday)
  • Day & Time : everyMonday, Tuesday and Thursday (excluding holidays and New Year's holidays)10:00〜12:00, 13:00〜16:00
  • Consultation duration is 50 minutes per one person
  • Place : Shiminsogosodanshitsu, City hall Main office 2F
  • Consultant : Psychological counselor , social worker, etc.
  • * In case of emergency in DV consultation, we have staffs on Wednesday and Friday.

(11) Consultation about real estates

Fujimi-shi (an appointment in advance)
  • Day&Time : every fourth Monday (except holiday and national holidays)13 : 00〜16 : 00
  • Place : No.3 Sodanshitsu, City hall 2F
  • Consultant : registered real estate transaction manager
  • * Consultation time is 30 minutes per person.
Fujimino-shi (an appointment in advance)
Consultation on general matters with transaction in real estate.
  • Day & Time : every third Wednesday (excluding holidays and New Year's holidays)10:00〜12:00, 13:00〜16:00
  • Place : Shiminsogosodanshitsu, City hall Main office 2F
  • Consultant : registered real estate transaction manager
Miyoshi-machi (an appointment in advance)
(Counseling about real estate)
  • Date: Second Wednesday (excluding national holidays)13:00〜16:00
  • Place: Civil counseling room at 1st floor of the office
  • Counselor: Counselor of Real Estate Transaction Associations in Saitama Prefecture (Public Corporation)
[Inquiry]
  • Fujimi-shi Jinken-Shimin Sodan-ka : tel.049-251-2711
  • Fujimino-shi Shimin Sogosodan-shitsu : tel.049-262-9025
  • Fujimino-shi Ooi Sougou Shisho Shimin Soudan Corner 「Oasis」 : tel.049-256-7871
  • Miyoshi-machi Toshi Keikaku-ka : tel.049-258-0019

(12) Counseling and advice for consumers

A consumer consultant advises you to solve problems such as visiting sale, buying by credit, purchasing, and other contract matters.

Fujimi-shi
  • Day & Time : every Monday through Friday (except holiday and national holidays) 10:00〜12:00,13:00〜15:30
  • Place : No.1 Sodanshitsu, City hall 2F
  • Counselors : Consumer consultants
  • Tel : 049-252-7181 (direct line)
Fujimino-shi
  • Day & Time : every Monday through Friday (excluding holidays and New Year's holidays)10:00〜12:00,13:00〜16:00
  • Place : Shiminsogosodanshitsu (Shohiseikatsu center), City hall Main office 2F
  • Counselors : Consumer consultants
  • Tel : 049-263-0110 (direct line)
Miyoshi-machi
  • Day & Time : every Monday through Friday (except holiday and national holidays)(Staff will respond on Wednesday) 10:00〜12:00, 13:00〜16:00
  • Place : Shohiseikatsu center next to Sangyou Shinko-ka of town hall 2F
  • Tel : 049-258-0019
  • Counselor : Consumer consultant

(13) Counseling and advice for minor enterprises (an appointment in advance)

Counseling and advice on management such as finance, labor, subcontract, receiving orders, taxation, etc. are available for enterprisers.

Fujimi-shi
  • Day & Time : every Monday through Friday (except holiday and holidays) 9:00〜16:00
  • Place : Fujimi-shi Shoko-kai, 3-23-15, Hanesawa Fujimi-shi.
  • Tel : 49-251-7801

(14) Assistance on side job

Fujimi-shi
If you want to get a side job, or offer a job, come to the office in person.
  • Day & Time : every Wednesday and Friday (except holiday and national holidays) 10 : 00〜12 : 00, 13 : 00〜15 : 00
  • Place : No.2 Shimin sodanshitsu, City hall 2F
  • Tel : 049-257-6827
Fujimino-shi
  • Day & Time : every Tuesday, Wednesday & Friday(excluding holidays and New Year's holidays) 10: 00〜12:00, 13:00〜16:00
  • Place : Naishoku sodanshitsu, City hall Main office 2F
  • Tel : 049-262-9023 (extension 235)
Miyoshi-machi
  • Day & Time : every Wednesday (if day falls in national holiday, it moves to next day) 10 : 00〜15 : 00
  • Place : Naishoku (side job) sodanshitsu next to KankoSangyo-ka, Town hall 2F

(15) Consultation services on employment

The Hello work offers free consultation services on employment.

Hello work Kawagoe
  • Place : Kawagoe Godochosha 1F, 1-19-8, Toyoda hon, Kawagoe-shi
  • Office hours : 8:30〜17:15
    * Call and confirm office hours (change on the day of week)
  • Tel : 049-242-0197
Hello work plaza Tokorozawa
  • Place : Seibu Shinjuku line Koku kouen-eki 2F, 2-4-1, Namiki, Tokorozawa-shi
  • Office hours : 10:00〜1700
    * Call and confirm office hours (change on the day of week)
Fujimi-shi furusato Hello work
  • Place : 1-6-39, Tsuruse-higashi, Fujimi-shi Tsuruse Station Area Maintenance Office
  • Time : 10:00〜17:00
  • Tel : 049-253-8581
  • * There are no parking lots of car.
Fujimino-shi furusato Hello work
  • Place : City Hall Main Government building
  • Time : 10:00〜17:00
  • Tel : 049-266-0200
[Inquiry]
  • Fujimi-shi Sangyou Keizai-ka : tel.049-257-6827
  • Fujimino-shi Sangyou Shinkou-ka : tel.049-262-9023
  • Miyoshi-machi Kankou Sangyou-ka : tel.049-258-0019

(16)Management/ founding consultation (reservation required)

Management professionals are available for consultation on preparations for starting a business, new businesses, and management problems.

Fujimi-shi
  • Consultation date : Every Monday and Thursday (excluding holidays and year-end and New Year holidays)
    2 hours for one case
  • Time : (1) 10:00-12:00,(2) 13:00-15:00,(3) 15:00-17:00
  • Place : 2nd floor counseling room in the City Hall
  • Tel : 049-257-6827

(17) Counseling on matrimonial and family problems (an appointment in advance)

Counseling on Marriage, Divorse (Divorse agreement・Mediation, child support fee, visitation , etc.) and child problem (bullying, truancy, hikikomori, juvenile delinquency, etc.) is available.

Fujimino-shi
  • Day & Time : every second and fourth Friday(excluding holidays and New Year's holidays) 13:30〜15:30
  • Place : Shiminsogosodanshitsu, City hall Main office 2F
  • Consultant : former investigator for family court.

(18) Consultation on multiple debts (an appointment in advance)

Consultation for those who are suffering from paying back consumer loans is available.

Fujimino-shi
  • Day & Time : every Monday through Friday(excluding holidays and New Year's holidays) 10:00〜12:00 ,13:00〜16:00
  • Place : Shiminsogosodanshitsu Shohiseikatsu center, City hall Main office 2F
  • Consultant : consultant of consumer center
  • Tel : 049-263-0110 (direct line)

(19) General consultation by administrative scriveners

Consultation on documents to be submitted to public offices, applications for various permits and licensing, and problems in living are available.

Fujimino-shi(an appointment in advance)
  • Day, Time and Place 1 : every Monday, Wednesday, Friday(excluding holidays and New Year's holidays) 13:00〜16:00 at Shiminsogosodanshitsu, City hall Main office 2F
  • Day, Time and Place 2 : every Tuesday through Friday (Excluding public holidays, third Wednesday and New Year holidays) 13:00〜16:00 at Ohi Sogoshisho Shimin Sodan Corner "Oasis"
  • Consultant : Administrative Scrivener
Miyoshi-machi
  • Day & Time : Fourth Wednesday of the odd-numbered months (excluding national holidays) 10:00 〜14:00
  • Place : counseling room at 1st floor of the office
  • Counselor : Administrative scrivener of the administrative scrivener association, Higashi-iruma branch, Saitama Prefecture

(20) General consultation on disabilities

  • Fujimino-shi Consultation Support Center for Persons with Disabilities (Rian) : tel.049-266-1100
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