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22 Counseling and support services

Living Guide Top

English Top

1 Residence management system

2 The Family registry system

3 Seal Registrations

4 Housing

5 Water, Gas, Electricity & Telephone Services

6 Disposal of Garbage

7 Post Office and Delivery Company Services

8 Banks

9 Traffic

10 Taxation

11 Employment

12 National Health Insurance

13 National Pension Plan

14 Neighborhood Association

15 Disaster Prevention, Fire & Medical Emergencies

16 Traffic Accidents

17 Childcare

18 Welfare

19 Health checkups for adults

20 Educations

21 Medical Information

22 Counseling and support services

Information of facilities

23 City/Town Halls and related facilities

24 School & Educational Institutions

25 Other public facilities

26 Refuge (Shelter)

27 Medical Institutions

@

  Information and advisory services are available at counter windows in the city or town hall. If you have any problem in everyday life or you need practical information, you can ask or consult at the window.


Japanese Chinese Korean English Portuguese Tagalog
22-1 Health Counseling
(1) Health counseling
Health counseling on lifestyle disease such as high blood pressure, diabetes, etc. is available in the city or town.
yInquiryz
œ Fujimi-shi Kenko Zoshin CenterFtel.049-252-3771
œ Fujimino-shi Hoken CenterFtel.049-262-9040
œ Miyoshi-machi Kenkou Zoushin-ka Kenkou Shien-tantoFtel.049-258-0019

(2) Consultation of mental health

In each city and town, consultation of mental health is available.
yInquiryz
œFujimi-shi Shougai Fukushi-ka Ftel.049-251-2711 
œFujimino-shi Hoken CenterFtel.049-293-9045
œMiyoshi-machi Fukushi-kaFtel.049-258-0019

(3)
AIDS test with same day result (appointment req'rd)

Aids test is available at regular intervals. Please contact Asaka Hokenjyo in detail.
œ Asaka HokenjyoFtel.048-461-0468
The fourth Thursday 9:00~10:00

Japanese Chinese Korean English Portuguese Tagalog
22-2 Childcare Counseling
  City or town hall offers counseling, schooling, and support for independence to mothers who are anxious about pregnancy, childbirth, and or childcare.
yInquiryz
œFujimi-shi Kenko Zoshin CenterFtel.049-252-3771
œFujimino-shi Hoken CenterFtel.049-293-9045
œ Miyoshi-machi Kenkou Zoushin-ka Kenkou Shien-tantoFtel.049-258-0019

(1) Childcare counseling
Counseling on childcare, growth and developement of preschool children is available
yInquiryz
yFujimi-shiz

œFujimi Shiritsu Kosodate Shien Center uPippivFtel.049-251-3005
yFujimino-shiz
œ
Fujimino Shiritsu Uenodai Chiiki Kosodate Shien Center (in Uenodai Hoikusho)Ftel.049-256-8623
œFujimino Shiritsu Kasumigaoka Chiiki Kosodate Shien Center (in Kasumigaoka Hoikusho)Ftel.049-269-4252
œ Fujimino Shiritsu Oi Kosodate Shien Center (Oi Hoikujyo In North)F tel.049-263-4062
œ Tsurugaoka Smaile Hoikuen Kosodate Shien Center F tel.049-265-5123
œ Fujimino Doronko Hoikuen Chikin Egg F tel.049-257-4162 œFujimino Shiritsu Kosodate Fureai Hiroba (Shimin Service Center 1F)Ftel.049-261-0611
œKazenosato Chiiki Kosodate Shien Center (in Kazenosato Hoikuen ) Ftel.049-263-8388
 
[
Miyoshimachi]
œMiyoshi-machi Kosodate Shien CenterFtel.049-258-5106

(2) Family and child consulting office
If you have anxieties about your children in attitudes, mental ability, language, disability, delinquency, truancy, etc., family and child consulting staff provides consulting services.
yInquiryz
œ Fujimi-shi Shogai Fukushi-kaFtel 049-251-2711
œ Fujimi-shi Katei Jido Sodan-shitsuFtel.049-252-7106
œ Fujimino-shi Katei Jido Sodan-shitsuFtel.049-266-0944
œ Miyoshi-machi Kodomo Shien-ka Jidou Fukushi-tantoFtel.049-258-0019

(3) Counseling on speech impediment
Counseling on speech of baby such as delay in speech, Impediment of utterance or voice is available by speech therapist
yInquiryz
œ Fujimino-shi  Jidou HattatsuEHattatsu Shien-centerFtel.049-257-6656  

(4) Counseling on children with special needs
Psychiatrists  provides consulting services on anxieties about children's disabilities, delay in development, emotional disorder, etc.
 
yInquiryz
œ Fujimino-shi  Jidou HattatsuEHattatsu Shien-centerFtel.049-257-6656  

(5) Counseling on fostering
Counseling is available on fostering of children who cannot be nurtured by parents for death, divorce, diseases, or abandon. If required, request child advisory board to take child in a protection facility.
yInquiryz
œFujimi-shi Shogai Fukushi-kaFtel. 049-251-2711
œFujimino-shi Kosodate Shien-ka Kodomo Fukushi-kakariFtel. 049-262-9034

(6)gDemaeh (on-site) Childcare salon
 City hall offers on-site counseling or teaching simple play by consulting staff for childcare. Schedule is found on the city newsletter.
yInquiryz
œ Fujimino-shi Uenodai Kosodate Shien CenterFtel.049-256-8623
(7) General counseling about children
Have you ever been anxious about your child or had nowhere to consult about raising children?
Come to Kodomo Mirai Ouen Center at first. Any kind of counseling is accepted. Expert staff will talk with you and thing about what kind of support we can do for you.

yInquiryz
œ Fujimi-shi Kodomo Mirai Ouen CenterFtel.049-252-3773

Japanese Chinese Korean English Portuguese Tagalog
22-3 Education Counseling
(1) Advice on education (truant, misbehavior, abuse, childcare, education, etc.)
Counseling and advice on children's education are offered to the children and their guardians living in the two cities and one town. Each city or town provides several kinds of counseling in different way. You are advised to ask city or town office where you live.

 Fujimi-shi provides the following (A) ~ (F) counseling and advice.

(A) Advice in general
Counseling and advice on children's education such as playing truant, misbehavior, abuse, and other problems are offered
(B) Speech counseling and training

Counseling and training for speech delay, pronunciation or hearing impediment are available by a medical specialist or speech language hearing therapist.
(C) Psychological counseling

Counseling on psychologically-based distress  is available by certified clinical psychologist
(D) Counseling on school enrollment

Counseling on school enrollment of children with fear of development delay is available.
(E) Counseling on special needs education

Special needs tutors provide counseling services for children with development disorders.
(F) Special class for truantfs adaptability improvement gAsunaroh

This class aimed for truants improving their self-reliance and going back to school.

(2) Counseling method
(A) Telephone counseling
Counseling by telephone is available
(B) Local office or Visit counseling
If you cannot come to city hall, counseling at public hall or other facility nearby is available. An appointment by phone in advance is required.
(C) Counseling interview
Counseling at office is available. An appointment by phone in advance is required.
(D) Counseling through email
Counseling through email is available.

(3)
Counseling window (Visiting the counter or call)
(A) Fujimi-shi Education Advisory Center (visit, telephone consultation, visit consultation)
1317, Kami Nanbata, Fujim-ishi, Fujimi Tokubetsushien School 3F
tel.049-253-5313, fax.049-253-5101
9:00-17:00 on Monday through Friday (excluding national holidays)
9:00-12:00 on Saturday (only  by phone, excluding national holidays)
(B) Fujimino-shi Kamifukuoka Education Advisory Center (in person or  by phone)
Fujimino-shi Fukuoka 1-1-3 Uenodai Gymnasium Kanrito 2F
tel.049-266-1113

Fujimino-shi Oi Education Advisory Center ( by phone)
Fujimino-shi Naema 40-39 Oi Shoko-kaikan 1F
tel.049-266-2555

10:00-17:00 on Monday through Friday (excluding national holidays)
(C)Miyoshi-machi Education Advisory Centeri
in person, by phone or by Email)
Iruma-gun Miyoshi-machi Fujikubo 1100-1
tel.049-274-1023

9:30-16:30 on Monday through Friday (excluding national holidays)
 
Return email of counseling by email may take about 7 days after reception (excluding national holidays).

Japanese Chinese Korean English Portuguese Tagalog
22-4 Other counseling and advice

(1)Foreign General Consultation Center, Saitama
   Life consultation by telephone in foreign languages. You can also have labor consultation, immigration consultation on immigration and residence procedures, legal consultation, and welfare consultation. (For an expert consultation, please make an appointment by phone.)
If you do not understand Japanese at a municipal office or a hospital, you can get an interpreter over the phone.
Reception hours: Monday to Friday 9:00 to 16:00 (Excluding holidays, December 29 to January 3)
Supporting languages: English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepali, plain Japanese
Tel: 048-833-3296
FAX: 048-833-3600
E-mailFsodan@sia1.jp
Address: 5-6-5 Kitaurawa, Urawa-ku, Saitama-shi, Saitama Prefecture Urawa Joint Government Building 3F, in the Saitama International Association
10 minutes walk from JR Keihin Tohoku Line Kita Urawa Station (West Exit)

(2) Foreign resident advisory center
NPO Corporation Fujimino International Cultural Exchange Center (FICEC)
PlaceF5-4-25, Kamifukuoka, Fujimino-shi Day & TimeF  every Monday through Friday (except National holidays and Dec.29th `Jan.3rd)  10: 00`16:00
PhoneF tel.049-269-6450
Fujimi-shi
@Day and Time
F every Thursday (except National  holidays and Dec.29th `Jan.3rd) 13:00`16:00
@PlaceF No.3 Sodanshitsu, City hall 2F
@CounselorF staff of Fujimino International Cultural Exchange Center


(3) Counseling
and advice on administration
Advice and information on administrative services by government, prefecture and city are available in city or town hall

Fujimino-shi (an appointment in advance)
 
Day & TimeF every first Wednesday
(excluding holidays and New Yearfs holidays) 10:00`12:00,
  PlaceF Shiminsogosodanshitsu, City hall Main office 2F   CounselorsFAdministration advisers
Miyoshi-machi
  Day & Time F Third Thursday of even numbered month (next Thursday, if it falls on natiional holiday) 13:15 `16:30
   PlaceFJyumin sodanshitsu, Town hall 1F
  CounselorsFAdministration advisers


(4) Counseling on human rights 

  Consultation for human rights such as harassment, defamation, invasion of privacy, etc. are available.
Fujimino-shi ( an appointment in advance)
 
Day & TimeF every first Friday (excluding holidays and New Yearfs holidays) , 13:00` 15F00
  PlaceF  Shiminsogosodanshitsu, City hall Main office 2F 
  CounselorsFHuman rights protection commissioner
Miyoshi-machi ( an appointment in advance)
  Day & TimeFfirst and third Thursday (if the day falls on national holiday, it moves next week) 13: 15`16:30
  PlaceFJyumin sodanshitsu, Town hall 1F
  CounselorsFHuman rights protection commissioner


(5) Consultation for citizens
Counseling and advice on neighborhood problems, domestic violence, noise, bad smelling, human rights, administration and so on are available.
Fujimi-shi
 Day & TimeF every Thursday (except holiday and national holidays) 9:00`12:00
 PlaceFNo.3 Sodanshitsu, Fujimi-shi City hall 2F
 CounselorsF Administration adviser and Human rights protection commissioner


(6) Legal Advice

If you need lawyer's advice on legal problems, come to the office in person.
Fujimi-shi (an appointment in advance)
 (Legal advice by lawyers)
Consultation is 30minutes per person
@Day & TimeF every Wednesday and Friday 13:00~16:00 for wednesday, 13:15~16:15 for friday

@PlaceF(Wed.) Sunlight Hall located at Tsuruse station west,   (Fri.) No.3 counseling room of city hall 2F
  AdviserFlawyers
 (Legal counseling by judicial scrivener)
Counseling on legal procedures such as registration, conservatorship, documents on court, etc.
@Day & TimeFevery first & third Tues.
10:00`12:00
@PlaceFNo.3 Sodanshitsu City hall 2F
   AdviserF
judicial scrivener
Fujimino-shi (an appointment in advance)
  (Legal advice by lawyers)
 
Day, Time and PlaceFevery Monday
(excluding holidays and New Yearfs holidays) , 13:30 `16:30
 at Shiminsodan corner "Oasis", Ohi-sogoshisho

every Thursday , 13:30 `16:30
 at 
Shiminsogosodanshitsu, City hall Main office 2F  
  AdviserFlawyers
(Legal counseling by judicial scrivener)
 
Day, Time and Place:every first, third and fifth Friday (excluding holidays and New Yearfs holidays)  9:30~11:30
  at 
Shiminsogosodanshitsu, City hall Main  office 2F
 
every second and fourth Friday (except holiday and national holidays)
at Shiminsodan corner "Oasis", Ohi sogoshisho
Consultant: judicial scrivener
Miyoshi- machi
(an appointment in advance)
 (Legal advice by lawyers) 
  Day & TimeF first and third Thursday (if the day falls on national holiday, it moves next week)
13:15`16:30
  PlaceFJyumin sodanshitsu, Town hall 1F
  ConsultantsFLawyers
(Legal counseling by judicial scrivener)
 
Day & TimeF third Tuesday (if the day falls on national holiday, it moves next week)13:15`16:30
 PlaceFJyumin sodanshitsu, Town hall 1F

  Consultant: judicial scrivener


(7) Advice on taxation (an appointment in advance)

Advice on succession or donation, income tax, and other taxation problems is available.
Fujimi-shi
  Day and TimeFevery fourth Tuesday
(except holiday and national holidays)13:00`16:00 
 Place:
No.3 Sodanshitsu, City hall 2F
 ConsultantsF licensed tax accountant
Fujimino-shi (Tax consultation by licensed tax accountant)
  Day, Time and Place F
every first and second Wednesday (excluding holidays and New Yearfs holidays)
10:00`12:00, 13:00~15:00@
 at 
Shiminsogosodanshitsu, City hall Main  office 2F 
every  third Wednesday10:00`12:00, 13:00~15:00@at
 Shiminsodan corner "Oasis", Ohi sogoshisho
 ConsultantsFlicensed tax accountant


(8) Advice on housing

Consultation and advice are available for house expansion, remolding, repairing, earthquake-proof  or elderly housing
Fujimi-shi
  Day & TimeFevery secondTuesday (except holiday and national holidays) 13:00`16:00
  PlaceFNo.3 Sodanshitsu, City hall 2F
  CounsaltantsFSpecialists of builders association


(9) Counseling and advice for women (an appointment in advance)

  Please contact us if you have any problems, which you can't talk to anyone else.
Well-experienced psychological counselors will advise you on the problems such as human relations in your family or at workplace, livelihood, physical and mental health, etc.
Fujimi-shi
 
Day & TimeF first and third Tuesday (if the day falls on a national holiday, it changes to other day)
13:00`17:00
  Place FNo.3 Sodanshitsu, City hall 2F
  Consultation is about 50minutes per person.
  Counselor F psychological counselor
Fujimino-shi(counseling with reservation)

(Consultation of DV and overall for women)
 Consultation date: Every Monday, Tuesday and Thursday (excluding holidays and New Yearfs holidays)  10:00 `12:00, 13:00 `16:00
 Consultation duration is 50 minutes per one person.
 Place: Shimin Soudan-shitsu, 2nd floor of the city hall
 Consultant:  Certified psychologist,Social worker, and others.
Miyoshi-machi

 Date of consultationFEvery second and fourth Friday (change to other day, if day falls on a national holiday) 11:00-15: 30
 
Consultation is about 50 minutes per person.
  Place: Civil counseling room at 1st floor of the office
 


(10) DV Counseling
  Counseling on harm or trouble by physical and emotional violence is available by experienced female staffs. We are fully committed to protecting the confidentiality of the information provided by you.
¦DV (domestic violence)  means violence by one partner against another partner in an intimate relationship such as marriage, cohabitation, dating or within the family.
Fujimi-shi
  Day and TimeF every first`fourth Monday (change to other day, if day falls on a national holiday ) 9:00`12:00
  PlaceF No.3 Sodanshitsu, City hall 2F
 
ConsultantFStaff of OASIS FUJIMI
Fujimino-shi (DV & General consultation for womenj (an appointment in advance) 
 Day & TimeF everyMonday, Tuesday and Thursday (excluding holidays and New Yearfs holidays)10:00`12:00, 13:00`16:00
 Consultation duration is 50 minutes per one person
  PlaceF Shiminsogosodanshitsu, City hall Main  office 2F  
 Consultant: Certified psychologist, social worker, etc.
*In case of emergency in DV consultation, we have staffs on Wednesday and Friday.


(11) Consultation about real estates
 
Fujimi-shi (an appointment in advance)
 
Day&TimeFevery fourth Monday (except holiday and national holidays)13F00`16F00
  PlaceF No.3 Sodanshitsu, City hall 2F
  ConsultantFregistered real estate transaction manager

Fujimino-shi
(an appointment in advance) 

 Consultation on general matters with transaction in real estate
  Day & Time
F every third Wednesday (excluding holidays and New Yearfs holidays)10:00~12:00, 13:00~16:00
  PlaceF Shiminsogosodanshitsu, City hall Main  office 2F   
  Consultan
tFregistered real estate transaction manager
Miyoshi-machi
(an appointment in advance)
(Counseling about real estate)
  Date: Second Wednesday (excluding national holidays)13:00 – 16:00
  Place: Civil counseling room at 1st floor of the office
  Counselor: Counselor of Real Estate Transaction Associations in  Saitama Prefecture (Public Corporation)
(Counseling about condominium management)
  Date: Second Monday (excluding national holidays)13:30 – 16:30
  Place: Civil counseling room at 1st floor of the office
 Counselor: Member of legal licensed condominium manager in Saitama Prefecture.

yInquiryz

œ Fujimi-shi Jinken EShimin Sodan-kaFtel.049-251-2711
œ Fujimino-shi Shimin Sogosodan-shitsu  Ftel.049-262-9025
œFujimino-shi Ooi Sougou Shisho Shimin Soudan Corner uOasisvFtel.049-256-7871
œ Miyoshi-machi Toshi Keikaku-kaFtel.049-258-0019

(12) Counseling and advice for consumers
  A consumer consultant advises you to solve problems such as visiting sale, buying by credit, purchasing, and other contract matters.
Fujimi-shi
 Day & TimeFevery Monday through Friday
(except holiday and national holidays) 10:00`12:00,13:00`15:30
 PlaceFNo.1 Sodanshitsu, City hall 2F
 CounselorsFConsumer consultants

 tel.049-252-7181(direct line)
Fujimino-shi
 
Day & TimeF
every Monday through Friday (excluding holidays and New Yearfs holidays)10:00`12:00,13:00`16:00 
  PlaceFShiminsogosodanshitsu (Shohiseikatsu center),
City hall Main  office 2F   
 CounselorsFConsumer consultants
 tel.049-263-0110 (direct line)
Miyoshi-machi
 
Day & TimeF every Monday,Tuesday, Thursday  & Friday
(except holiday and national holidays)10:00`12:00, 13:00`16:00
  PlaceFShohiseikatsu center next to Sangyou Shinko-ka  of town hall 2F 
 tel.049-258-0019(
direct line292)
 CounselorFConsumer consultant

(13) Counseling and advice for minor enterprises (an appointment in advance)
@Counseling and advice on management such as finance, labor, subcontract, receiving orders, taxation, etc. are available for enterprisers.
Fujimi-shi
 Day & TimeF every Monday through Friday (except holiday and holidays) 9:00`16:00
  PlaceFFujimi-shi Shoko-kai, 3-23-15, Hanesawa Fujimi-shi.     tel.49-251-7801

(14) Assistance on side job
Fujimi-shi
 
If you want to get a side job, or offer a job, come to the office in person.
 
Day & TimeFevery Wednesday and Friday (except holiday and national holidays) 10F 00`12F00, 13F00`15F00
  PlaceFNo.2 Shimin sodanshitsu, City hall 2F@   tel.049-251-2711
Fujimino-shi
 
Day & TimeF every Tuesday, Wednesday  & Friday
(excluding holidays and New Yearfs holidays) 10: 00`12:00, 13:00`16:00
  PlaceFNaishoku sodanshitsu, City hall Main office 2F tel.049-262-9023 (extension 235)
Miyoshi-machi
 
Day & TimeF every Wednesday  (if day falls in national holiday, it moves to next day) 10F 00`15F00
  PlaceFNaishoku (side job) sodanshitsu next to KankoSangyo-ka,  Town hall 2F

(15) Consultation services on employment
@The Hello work offers free consultation services on employment.
ZHello work Kawagoe

LocationFKawagoe Godochosha 1F, 277-3, Toyoda hon, Kawagoe-shi
Office hoursF 8:30~17:15
¦ Call and confirm office hours (change on the day of week)
tel.049-242-0197
Z Hello work plaza Tokorozawa
LocationFSeibu Shinjuku line Koku kouen-eki 2F, 2-4-1, Namiki, Tokorozawa-shi
Office hoursF 10:00~1700
¦ Call and confirm office hours (change on the day of week)
Z Fujimi-shi furusato Hello work
LocationFFujimi-shi Tsuruma 2602-3iin Fujimi-shiritsu Sun light hall, Tobu-tojyo line Tsuruse station west-exitj
TimeF10:00`17:00
tel.049-253-8581

¦ There are no parking lots of car and bicycle
Z Fujimino-shi furusato Hello work
Location City Hall Main Government building
TimeF10:00`17:00
tel.049-266-0200

yInquiryz
œFujimi-shi Sangyo Shinko-kaFtel.049-251-2711
œFujimino-shi  Sangyo Shinko-kaFtel.049-262-9023
œMiyoshi-machi Kanko Sangyo-kaF tel.049-258-0019

(16j Counseling on  matrimonial and family problems (an appointment in advance)
@Counseling on Marriage, Divorse (Divorse agreementEMediation, child support  fee, visitation , etc.) and child  problem (bullying, truancy,  hikikomori, juvenile delinquency, etc.) is  available.
Fujimino-shi
Day & TimeFevery second and fourth Friday(excluding holidays and New Yearfs holidays)  13:30`15:30
PlaceF Shiminsogosodanshitsu, City hall Main office 2F
ConsultantFformer investigator for family court.


(17) Consultation on multiple debts (an appointment in advance)
@Consultation for those who are suffering from paying back consumer loans is available.
Fujimino-shi
@Day and time: every Monday through Friday(excluding holidays and New Yearfs holidays) 10:00`12:00 ,13:00`16:00
@Place: Shiminsogosodanshitsu Shohiseikatsu center, City hall @Main office 2F
  Consultant: consultant of consumer center
 tel.049-263-0110 (direct line)

(18) General consultation by administrative scriveners
  Consultation on documents to be submitted to public offices, applications for various permits and licensing, and problems in living are available. 
Fujimino-shi
(an appointment in advance)
@Day, Time and  PlaceF
every Monday, Wednesday, Friday(excluding holidays and New @Yearfs holidays)  13:00`16:00

  Shiminsogosodanshitsu, City hall Main office 2F

every Tuesday through Friday (Excluding public holidays, third Wednesday and New Year holidays)13:00`16:00
@Ohi Sogoshisho Shimin@Sodan Corner "Oasis"
Miyoshi-machi
@Date and place of counselingF
Fourth Wednesday of the odd-numbered months (excluding national holidays)
@10:00 `16:00
@Civil counseling room at 1st floor of the office
@CounselorFAdministrative scrivener of the administrative @scrivener association, Higashi-iruma branch, Saitama Prefecture



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